FAQ

We put together a list of frequently asked questions for you. Should you have further questions, please contact us! 

Take something warm to wear, because it is very cold on the slope (4ºC). You need to bring along gloves yourself - there is a requirement to wear gloves on the slope. Winter clothes can be rented on site (9,00 € / jacket and trousers). 

The "all inclusive" Ticket includes entrance, equipment (ski/snowboard & boots), food from buffet, unlimited softdrinks, juices, coffee and tea and three alcoholic beverages (beer and wine).

During the winter season (October until April) the snow dome is opened every day. In contrast, during the summer season (May until September) the snow dome is opened from Wednesday to Sunday. 

Most of the tickets can be ordered online. If you would like to book, please select the day you want to visit us and the tickets you wish. You get the tickets by email, which can be printed at home. Currently the following payment methods are available:
• SOFORT Überweisung
• Pay Pal
• MasterCard
• Visa
• iDeal
Here you can find our online tickets.

The alpincenter ski school Top On Snow is located in the middle of the snow dome. It offers courses for children and adults, privately or in groups, for beginners and the advanced. Bookings should be made well in advance. 

Vouchers from the alpincenter Bottrop are very popular gifts. You get them at the checkout or online. During online ordering, you choose a ticket or a value coupon. After this, you can label the voucher. You get the voucher directly by email or we can send it by postal mail. Currently the following payment methods are available:
• SOFORT Überweisung
• Pay Pal
• MasterCard
• Visa
• Rechnung